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Connect with Castor & Pollux

47 Comments 10 May 2010

Connect with Castor & Pollux

You’re here reading this blog right now. That’s a good thing. But we’re hoping you’ll be inspired to

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do more than just read. Our goal is to give you an informative resource that you can trust, and also a fun break in your day. We have several bloggers that will be writing on a variety of pet-related topics, but if you have questions, comments or suggestions for us, we’d love to hear them.

Besides this blog, we have several other ways that you can become a part of the Castor & Pollux Natural Petworks community.

Our Facebook page is a great place to share thoughts on our natural and organic pet foods, as well as post your own

pet photos, videos and stories. And of course you’ll be able to keep up on all the activities, promotions and special events happening at C&P.

We have a new YouTube channel that will showcase all of the video content produced by Castor & Pollux. We’ll also be encouraging you to contribute your own videos- so get Fluffy and Fido ready for their close-ups!

If you want to stay on top of C&P news and events as they are happening, following us on Twitter is a great idea. It’s also a good way for you to share your real-time experiences with our company, or with the natural and organic pet food industry in general.

So don’t be shy! The more you talk to us, the more quality information and content we can provide to you.

Author

- who has written 28 posts on Castor & Pollux Pet Works Blog.

Kate lives in Portland, OR and is an employee of Castor & Pollux Natural Petworks. She grew up surrounded by pets of all kinds, and currently has two rescue dogs- Riley and Sigh.

Contact the author

Your Comments

47 Comments so far

  1. Gina says:

    Thank you! I have a 4 year old whippet who has always been a very picky eater. We have tried different kibbles over the past few years with lack-luster interest from our pooch. Today, I gave him your Natural Ultramix Lamb and Rice and he did something he has never done. He ate the entire bowl of kibble without stopping. It’s unheard of in our house. Thanks for making such a tasty kibble that is also super nutritious!

  2. Kate says:

    Glad he found a food he loves!

  3. Dorcas says:

    I have not found anywhere on your website that says you do not test on anilmals.

    I love your dog shampoo, but I would like to know that your products are not only for animals, but are animal friendly.

    Check into the leapingbunny.org program to see if you qualify.

    I only buy products that are PETA or leaping bunny approved.

    Thank you

    Dorcas

  4. Kate says:

    Hi Dorcas. I’m glad you like the shampoo! And no, we do not test our shampoos on animals, so feel free to liberally lather your pup!

  5. Susan says:

    You do not list the phosphorous % in any of your cat foods. You need to do this, as many senior cats delelop CRD and maintaining a low phosphorous % in their food is critical. While it is listed on your dog food guarantee analysis, you do not list on your cat food. I cannot purchase your cat food since you do not have it listed.

  6. Kate says:

    Hi Susan,

    The phosphorous % is listed on our dry cat foods, but due to the limited space on the labels we don’t include it on the cans. We do have a chart that shows the percentages for all of our cans, and I’d be happy to send that to you via email.

    Thank you!
    Kate

  7. Chodron says:

    Can you tell me how best to store your dry food (Ultramix and Organix kibble)? Does it need to be refrigerated or will a sealed storage container keep it fresh?

  8. Kate says:

    We do not recommend refrigeration or freezing because moisture can accumulate. I’d recommend storing the food in the bag inside a container with a tight seal. That way you don’t have to clean the container after each bag, and there is a less likely chance that of mixing old product with new.

  9. Chodron says:

    My dog with a sensitive stomach has problems regularly – episodes of vomiting, losing weight, refusing food despite being hungry, etc. After many $$ tests, two different vets don’t know what else to do except prednisone, which I’d rather not. I recently gave her some Natural Ultramix Lamb and Rice, which she actually ate – and seems to keep down! Anyone have recommendations re: the best food to help her?

  10. Amy M Gill says:

    Hello!

    Your pet foods are great – all seven cats and two dogs are on it. Question – I have a juvenile European starling that has thrived on it as well. Starlings tend to store too much iron in the liver and can end up with blood problems and so they must eat diets low in iron long term. Can you share with me the ppm of iron in the adult chicken formula? I would love to leave him on it for life…I am an equine nutritionist so if you prefer to private e-mail the answer, please send to amymgillphd@amymgillphd.com. Thanks for your help!

  11. koni hybl says:

    Proctor and gamble just took over natura and I’m not happy about this at all and neither is anyone else that used their product. I am now looking into your organic dog food and I need to know who your suppliers are for the meat and vegetables.Is your ingredients all american?If you cannot supply me with this I will look for another supplier of dog food or cook myself.My neo is my child I will not feed crap food especially dangerous chemicals like copper sulfate and dicalcium phosphate let alone road kill or euthanized cats and dogs!

  12. Kate says:

    We understand and appreciate your concern. Many pet parents ask whether all ingredients come from the U.S. or are sourced in the U.S. Some pet food companies will answer “yes” because the suppliers of their ingredients are based in the U.S. but they actually only consolidate or blend ingredients that come from overseas. Technically, they can say their ingredients/products are from the U.S. when truly that is not the case.

    In our case, we do have ingredients that come from Canada, Europe, New Zealand and Asia, although our meat-protein sources are from the U.S. as are most other ingredients. Our choice of suppliers is based on the quality standards and specifications we have established, the availability of supply, and a host of other requirements. Unfortunately, even U.S.-sourced ingredients do not guarantee safety. The extensive peanut recall is a recent example but there are multiple recalls occurring every day; we receive the FDA’s recall notifications and are amazed at the number that range from milk powder to chocolate, spinach, pistachios, etc.

    So, we test and re-test. Most importantly, we test ALL finished product BEFORE it is released for sale for melamine and cyanuric acid (the two contaminants associated with the pet food recalls), salmonella and other toxins in addition to inbound ingredient testing.

    We are a small company that is committed to providing safe, healthy, natural and organic products for dogs and cats. We’re all pet parents and take this commitment very, very seriously. Thank you for being such a concerned pet parent.

  13. CS Bailey says:

    What is the caloric content of your ORGANIX® ORGANIC CANNED FORMULAS FOR DOGS? I can not find it on your website, although I did find it for your Ultramix canned food. Thank you.

  14. Kate says:

    Hi there. Was there a particular flavor you were looking for? Our dog varieties range from about 440-465 per 12.7 oz can. I can be more precise if you let me know which flavors you are interested in.

    Thanks!

  15. Patrice says:

    Milo is shown as the 4th ingredient in your food. My understanding is this is a corn derivative or corn like substance. Please clarify. My pets do not do well on corn based products, so I need to know before trying the C&P dog food. Thank you.

  16. Kate says:

    Hi Patrice- Milo is a grain that comes from the southwest part of the US. In our foods it provides a source of fiber, antioxidants, vitamins and minerals.

  17. Marilou says:

    how many calories in organic dog cookies?

  18. Kate says:

    Hi Marylou- there are approximately 9 calories in our ORGANIX dog cookies!

  19. Jan says:

    I love your canned food for giving my dog her daily meds. I am concerned about the use of BPA in canned products. Can you tell me if your cans contain BPA?

  20. Michelle says:

    I have my 2 year old Rottweiler on Organix and she loves loves loves it!!! My only problem is that my vet wants me to put her on a Grain free diet. I noticed Castor & Pollux does not have a grain free food. I really want to stick with the organic ingredients but can not find a grain free food that has organic ingredients anywhere. all the Grain Free foods seem to be super high in fat and I am just not pleased with some of the ingredients in some of the foods from other companies. Will Castor and Pollux be making a Grain Free food anytime soon? I would love it if the organix line could have a Grain free food!!!

  21. Kate says:

    Hi Michelle- we’re always looking into new products, and will certainly keep our customers updated if we have a grain free (or organic grain free!) coming to the market.

  22. kate says:

    Where is the C&P Organix Dry Formula manufactured?

  23. Kate says:

    Hi Kate. Our ORGANIX dry foods are produced in Kansas.

  24. polly says:

    Do you make a high fiber dog food?

  25. Kate says:

    We don’t specifically call any of our foods “high fiber” but our Weight Management foods (both ORGANIX and Natural Ultramix) are higher in fiber than the regular adult formulas. You can learn more about each formula here:

    ORGANIX:
    http://castorpolluxpet.com/product/organix-weight-management-adult-dog-food

    Natural Ultramix:
    http://castorpolluxpet.com/product/natural-ultramix-weight-management-adult-dog-food

  26. Lisa and Pooh says:

    Hi,
    I have a 16 year old Yorkie. He has two surgeries due to being attacked by a dog when he was a puppy. I think that set the ground rules for what lay ahead. He is a VERY picky eater. He was on ID, but they changed the formula and he will not even go over to his dog bowl. Then one day I was out at Whole Foods and went down the dog isle–and found Natural Ultramix Lamb. He loves it. Who knew?
    Now he has a heart murmur and I am watching my baby Pooh. We happened to get your Puppy food by mistake, is that bad for him?

  27. mary says:

    Hi Lisa, Not to worry, puppy food will not harm your adult dog. Puppy food is specially formulated to fulfill the needs of growing puppies, but does not contain ingredients that would harm adult dogs.

  28. Karen says:

    Hello,

    Love your products; have been using the cat food, cat treats & dog treats for many years-since your inception.

    where is the Organix Organic Cat Treats-all flavors? I travel many geographies and am unable to locate it in all my natural food store visits. Are you reformulating?

    Thank you-continued success as you go through this next transformation.

  29. mary says:

    Hi Karen, we’re so glad you are happy with our cat treats! You can purchase them online and get them shipped directly to your door. http://castorandpolluxpet.com/product/organix-organic-cat-treats

  30. kate says:

    hi-
    can you tell me what the Calorie Content is of Organix adult food? I can’t seem to find it under ‘feeding guides’; but i did find it for the other foods on your site.

    thanks!

  31. Luke says:

    Castor & Pollux,

    I was a fan of your “offshore” twisted-rawhide; however Anna & Fred are totally supportive of your switch to American grass fed beef. So with some misgiving I tried and accepted your new American grass fed twisted rawhide. However, penny pinchers that they are they stopped by WholeFoods this evening and purchased two packages of your Chicken Flavored Rolls.

    I tried to chew though the iron rolls of rawhide until in total frustration gave up and walked around with one my mouth hoping my saliva would make it softer—to no avail. Finally in total frustration, I took the damn thing out in the yard and buried it between the ferns. Maybe in three months when I dig it up it will be tender enough to chew. Fred in an attempt to help, soaked a second rawhide roll in hot water for a half hour and then gave it to me. I am a yellow Labrador retriever—not a Pit Bull. I took the second rawhide roll out into the yard and buried it beneath the fig tree. Maybe by August it will be soft enough to chew.

    I love my after dinner chew. Do you have any suggestions?

    Luke

  32. Jeffrey says:

    Castor & Pollux,

    We have a pug with very sensitive stomach and allergies. We always keep switching hypoallergenic foods and cannot find the right one until we found ORGANIX adult dog food. He’s been eating it for 5 months now and his allergies never occur. One thing that we noticed that his coat starts to grow more and shine a lot. Never seen him lick and shake his ear anymore. The best part is, it save us a lot of money going to the vet. Thanks for making such a good natural and quality product.

    Jeff and Gina

  33. mary says:

    What great news for you and your pug! It’s wonderful to hear stories like this. It reaffirms our goal to make the best food for pets, which has always been our top priority.

  34. kate says:

    hi-
    can you tell me what the Calorie Content is of Organix adult food? I can’t seem to find it under ‘feeding guides’; but i did find it for the other foods on your site.

    thanks!

  35. CS Bailey says:

    Do you have plans to produce a grain free, organic, dry dog food?

    Thank you.

  36. Joe Brostowicz says:

    This is more of a question. I have looked all over your website and cannot find a place to ask a question, so this is as close as I can get. If anyone reading this knows how to get in touch directly. I am a vegetarian and have one chihuahua, so when rescuing another dog our vet recomended we get another chihuahua. The dog is an absolute sweetheart, as I have recently been isabled and a historian, so the dog sits with me as I research and write, and when I sit down plops right in my lap. My question is that I believe hurting any animal is creulity, including animals sacrificed for dog food. I have one brand of vegaterian dogfod, and in the last 8 months since we have had her she has adjusted to a vegaterian diet, but the choice is limited. The dog is very obese, and despite walks and cutting down on food only makes her whine and beg. My question is: Do you make a vegaterian dog food for overweight dogs, and also do you sell a vegaterian treat, as she is getting tired of the only two kinds that I can find without meat or fish byproducts. Thank you for your time, as I realize that the message is somewhat rambling. I lok forward to hearing from you if this gets through to you, Peace, Joe

  37. mary says:

    Hi Joe, we don’t offer a vegetarian formula for food or treats at this time. Keep in mind that we use free-range chicken, and the best ingredients we can. Good luck with your search!

  38. Sheila says:

    A really nice guy from your company; name MIGHT have been Tim (probably not, memory fails me) called me on my cell back in September. We chatted, mostly about Spot Out, and he promised to send my three kitties some treat/food samples. BUT, I never got them :-( Maybe they were lost in the mail?

  39. Mike says:

    do your cans contain bpa?

  40. Mary says:

    Mike – our cat cans and 5.5oz dog cans are BPA free. Unfortunately we have not found a BPA free alternative for our large cans, but we are always looking for new options!

  41. Christine says:

    We are VERY concerned about more and more food products which are “made in the USA”, although use ingredients sourced from Asia. Could you please give me a specific list of where ALL of your ingredients are sourced from? All that organic, free-range chicken sounds wonderful on the package, but not if it’s free-range Chinese chicken! We have a six month old puppy and are currently feeding him your Organix Puppy formula.

  42. Mary says:

    Hi Christine, you have a right to be concerned about what you feed your pup! Our organic free-range chicken comes from the USA, not China. Although I can’t give you a list of every ingredient’s origin, as that can change due to ingredient availability, I can tell you that our food is triple tested for quality and safety – the ingredients are tested upon arrival, the food is tested during manufacturing, and tested a third time prior to be shipped. In addition, all the ingredients in ORGANIX, even the non-organic ingredients have to go through a rigorous approval process by the USDA. ORGANIX is likely the safest food you can buy for your dog.

  43. Sue says:

    Help! My dog needs to lose 10 pounds. He really enjoys the Grain-free Ultramix but next time I will buy your diet formula. I am trying to figure out how many calories he can have a day – probably around 1093k/cals.
    the Ultramix says it has 3500 Kcal ME/kg.
    What? What does that mean? I can’t give my dog 1/3 of a cup each day. I know I am misunderstanding something but I am not sure what. Can you enlighten me???

  44. Mary says:

    Hi Sue, sorry for the confusion! Our Ultramix Weight Management has 340 calories a cup and our ORGANIX Weight Management has 371 calories a cup. If you look at the back of the bag, you can follow the feeding guidelines under the “to lose weight” column.

  45. Linda Fogh says:

    Would you please tell me how many calories there are in one Good Buddy jerky strip?

    Thank you,

    Linda

  46. Mary says:

    Hi Linda, our Beef Jerky Strips have 32 calories each.

  47. Linda Prock says:

    Thank you so, so much. I bought your Ultramix Beef and Vegetable dinner for my little dog who is allergic to EVERYTHING! I needed something with no grain, no eggs, no milk products, and no chicken.

    That’s really hard to find, yet this food is wonderful and he loves it. You can identify the peas, potatoes, carrots and shredded beef in it….

    It looks good enough for even me to eat

    (something for when I’m old and have to eat dog food because cannot afford to eat anything else….just kidding) but seriously It’s so good for my dog and I’m really glad I found it. Keep up the good work and don’t change the formula!!!


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